Note

1.The color of the image may be slightly different from the real product due to the intensity of the shooting light and the color setting of each monitor.

2.Please allow 1-3cm difference due to manual measurement.

3.Join the shopping cart and wish list and become our fans,we will present surprise gifts.

Shipping Policy Summary:

This summary provides an overview of the Shipping Policy for Themeisles.com:

1. Worldwide Shipping:

• Free standard shipping is provided on orders over $35.
• Standard shipping is available at $4.99 (7-20 days).
• DHL express shipping is available at $39.99 (3-10 days).

2. Address:

• Ensure accurate delivery by providing correct address and contact information.
• Contact support@Themeisles.com for order corrections.

3. Packaging:

• Multiple items may be packed in one package to reduce waste.
• Slightly longer processing time for orders with more than 5 items.

4. Restrictions:

• Check and provide specific delivery details to ensure safe delivery.
• Not responsible for failed delivery due to customer negligence.

5. Customs Duties:

• Shipments are delivered duty unpaid; customs duties are customer's responsibility.
• Customers are liable for return shipment costs if refusing a parcel due to import duties.

Additional Information:

• Express Shipping not available for P.O. Boxes/APO/FPO addresses and certain regions.
• Shipping time excludes a 1-5 day processing period.
• Pre-order items may have longer wait times.
• Contact Customer Support within 90 days for shipping issues.

Still Need Help?

• For additional support, contact support@Themeisles.com.

This summary is for reference purposes only. For complete details, refer to the full Shipping Policy on Themeisles.com.

Refund Policy Overview:

Eligibility & Potential Fees:

• Returns within 15 days of receiving all items in the order.
• Return package must be mailed out within 14 days from receiving return instruction.
• Items must be unworn, in original condition with packaging, tags, and intact hygiene stickers.
• Items appearing washed or altered are not eligible for a refund.
• Original shipping fee is non-refundable, except for quality issues or order problems.
• Return shipping is not covered unless related to quality or order issues.

How to Start a Return:

• Initiate a return by emailing support@Themeisles.com with the reason.
• Detailed return instructions provided within 24 hours.
• Items sent without a return request will not be accepted.

How to Ship the Item(s) Back:

• Contact to initiate a return request and receive detailed return instructions.
• Pack items with original packaging, include a slip with the order number.
• Choose the cheapest shipping method with tracking.
• Inform the company of the tracking number for follow-up.

Refund Process:

• After processing, expect up to 7 days for the refund to be issued.
• The original shipping fee is non-refundable.

Exchanges:

• Contact support@Themeisles.com to initiate an exchange request.
• Detailed instructions provided within 24 hours.

Items Not Accepted for Return:

1. Swimwear, costumes, bodysuits, lingerie, underwear, event and party supplies, DIY supplies.
2. Items with broken hygiene seals.
3. Final sale items.
4. Made to order items, custom-made items.

Additional Important Information:

• Expedited shipping time not guaranteed during holidays.
• Do not send the return package to the sender's address; use the provided shipping label address.
• Exclude non-Themeisles items from the return package.
• Express shipping fee not refunded due to personal reasons.
• No refund for holiday-related items due to late arrival; buy at least 20 days before the holiday.
• Warehouses worldwide; shipping time not guaranteed.
• Order cancellation not granted once the package is sent from the warehouse.
• Size based on the US size; variations due to different production locations; not an excuse for a free return or refund.

Still Need Help?

• For additional support, contact support@Themeisles.com.